Tuesday, October 27, 2015

Laszlo Bock, Google's SVP of People Operations Discusses His New Book With Charlie Rose

This is a very interesting interview and this SVP of Google seems very intelligent and well qualified for his job. However sometimes at Google there seems to be a big disconnect of the morals and principles of the founders and the real 60,000+ Google employees I have to deal with.
While I like and agree with many of Mr. Bock's human resource management ideas, I respectfully disagree with some of Laszlo Bock's theories and beliefs, and in fact they are the cause of inappropriate and evil behavior at Google in my opinion.

If you have ever managed more than 50 employees you learn to decide which employees to trust more than others and you learn that instead of this bullshit and weak management theory that there is an absolute of "people are good" or "people are bad" is wrong. The truth is some people are mostly good, some people are bad and some people are good and bad.
Also this "taking away" of power of managers so they are primary just helpers is also totally incorrect. What about the motivation of the managers when you take their authority away?
Do they feel like they are working in a socialist environment where they cannot control their destiny?

The answer is to hire better managers and give them back the power Google has taken away. I would love to hear Jack Welch critic this book, I think he would tear it to pieces and agree with me. I found some of Jack Welch's comments on the Internet:
"It is not a communistic event," Jack said referring to business. Everyone laughed. He said that business is a game. The team with the best players win. The main job of the executive is to find the right team and the right players. Teamplay is about assembling a strong team.

I was also thinking that the main premise "taking away a manager's power to legally discriminate when hiring" harms any business if they hire "super star" managers. When I say "legally discriminate" I mean deciding issues like:

  1. Will I enjoy and be happy working with this person?
  2. Will other team members like working with this person?
  3. Do I think this candidate has good morals?
  4. Do I think this person is intelligent?
  5. Do I think this candidate is a fair and just person?
  6. etc., etc.

E.g. this is tied to an old 80/20 rule; 80% of the time a group will make a better decision than any one single individual. However if you have genius managers (Bill Gates) they will generally outperform the "large team" with their superior intellect and decision making. Often the super smart ones convince the masses so it becomes a group decision.
Please click "Read more >>" to see the video and Charlie Rose interview Mr. Bock.